Charlevoix Area Community Pool (CACP) Privacy Policy

User Information

The Charlevoix Area Community Pool receives, collects, and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet (login, email address, password, computer and connection information, and purchase history). We may use software tools such as Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and browsing methods to and from the page. This information helps determine the success level of an implemented marketing strategy. We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), and personal profiles.

When you sign up or conduct a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address, and email address. Your personal information will be used for the reasons stated above and below.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company and fundraisers, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail for these purposes

Cookies

We use cookies to enhance your experience. These cookies monitor analytics, marketing, and user engagement.

Third Party Services and Partners

The Charlevoix Area Community Pool partners with Third-Party Providers for website hosting, email distribution and monitoring services, data services, payment processing services, name registrars, and other marketing services. Such Providers may receive or have access to our Users' Personal Information, in part or in its entirety. Links to third-party providers may be found on our website. Please note that Third-Party Services / Partners may have their own policies regarding collecting and storing information. We encourage you to be aware of the Policies of these Third-Party Providers, as we do not have control over them.

Our company website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. Wix Privacy Policy can be found here

Our company uses MailChimp as our email marketing platform. The information you provide may be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

We use MailChimp as our email marketing platform. The information you provide may be transferred to MailChimp for processing in accordance with their Privacy Policy found here and their Terms found here.

Our website links to Social Media platforms. These platforms may collect information such as IP addresses.

Our website uses Google Analytics to measure and collect session information

Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us via email or send mail to Charlevoix Area Community Pool, 11905 US 31 North, Charlevoix, MI 49720.